SHOW THE CROP

We Grow it, we share it, we care

Project

Social market
Place mobile app

Rol

UX research
UX design
UI design 

Skills

Figma
Wireframing
Adobe suite
User research
UCD design
Centered design
Design thinking process

Time

4 months

Team

Juan Gonzalez

Project overview

This case study presents the design process of a market place platform for small urban crops.
Small urban crops offer a sustainable alternative, enabling farmers to cultivate their own fruits and vegetables in a traditional and environmentally-friendly way.

Project Timeline

Emphatize

Define

Ideate

Prototype

Test

Problem Hypothesis

Problem validation

Efficient distribution, exchange, and sales are critical for urban growers to ensure the success of their endeavors and establish a thriving local food system.

Urban growers need to distribute, exchange and sell products in an efficient way.

Emphatize

User research, target research, previously researched

Informative research from farmers

37 farmers. Community Supported Agriculture (CSA)

62% High cost of storage

The issue of high-cost storage poses a significant challenge for urban crop producers, impacting their ability to maintain the quality and viability of their harvested produce.
Storage

81% Distribution

Distribution poses a significant challenge for urban growers, impacting their ability to effectively reach consumers and establish a reliable market presence. The unique constraints of urban environments, such as limited transportation options, congested roadways, and logistical complexities, contribute to this challenge.

Distibution

76% Distance - community chain

Long commutes in food distribution pose significant challenges for urban growers. When produce has to travel long distances from the grower to the consumer, it can result in several negative consequences that affect the freshness, quality, and sustainability of the food system

Distance

User Research

Qualitative research
Interactive work shop – Stakeholders – Users

Stakeholders


“Efforts should be made to establish more localized food distribution networks By shortening the distance between urban growers and consumers, the negative effects of long commutes can be mitigated”

User A

“As consumers expect fresh produce to be readily available and delivered promptly”

“As an Urban growers we identify seasonal Limitations due to shorter growing seasons, unfavourable weather conditions, or limited sunlight exposure in urban environments”

“Expertise Gap, We are new to farming, the lack of knowledge and expertise in crop rotations and other essential farming techniques can be challenging without proper training or access to network chain support”

User B

“Community Engagement, engaging with the local community and fostering consumer awareness and support for locally grown production”

​”Sustainability and Environmental Impact, Balancing productivity with eco-friendly approaches, managing waste, and implementing sustainable irrigation and pest control methods require careful planning”

​”We often face difficulties in marketing and distributing products effectively”

Connecting with potential customers, establishing market, limited resources and marketing expertise.

Define

Insights for design decisions

Findings

    • Freshness is one of the priorities of the activity, how to approach it.
    • Strategies to optimize distribution such a distance.
    • The urban growers expressed a lack of expertise, they need a networking chain to acquire knowledge and experience.
    • The potential users are concerned about environmental impact, they required sustainable practices such as less packaging, locally grown food and zero CO2 emissions from the transportation
+Features

Ideate

Insights for design decisions

Sketching, brainstorming, mind mapping

Interactive workshops and activities for ideas representation and conceptualisation. Sketch branding and involve actors
Brainstorm: 4 fundamentals
  1. Freshness
  2. Sustainability
  3. Distribution
  4. Networking

Mind map

Building solution from a Digital Product

Key functions

The most efficient digital product that solves the needs of urban growers is a mobile application, since this concept allows interaction between users in a faster and more autonomous way.
According to previous research and the needs of users, the following are some main functions of the product (designed under the user-centered design concept.
#1

Location and distance between users

The app includes a map feature that allows users to view their location and find nearby growers. Users can easily explore the distance between themselves and other growers, helping them connect with local suppliers.
#2

Selling and buying

The app provides dedicated features for users to sell their products and make purchases. Growers can list their available produce, set prices, and manage inventory. Buyers can browse through the product listings, make purchases, and arrange pick-up or delivery options.
#3

Offer menu (show the crop)

The app includes a comprehensive menu where users can find all the available products from different growers. This organized and categorized listing makes it easier for users to discover a wide range of fresh and locally grown produce.
#4

Communication between users

The app facilitates communication between growers and buyers through a messaging system. Users can exchange messages, inquire about products, negotiate prices, and arrange logistics, creating a seamless and efficient communication channel.
#5

Online purchases

To streamline the purchasing process, the app allows users to finalize their purchase orders online. Secure payment options are integrated, providing a convenient and hassle-free transaction experience.

By incorporating these key functions, the mobile app addresses the specific needs of urban growers by enabling efficient interaction, seamless transactions, and effective communication among users. This user-centered design approach ensures that the app is

Intuitive, practical, and enhances the overall experience of both growers and buyers in the urban farming community.

5 concept features

Prototype

Wireframes, digital prototype interaction.

Wireframing

Visual representation of the project’s layout and structure.
The outline placement and different elements, such as navigation menus, content sections, and interactive components.
Paper wireframes
In the initial design stage for the small urban crops app.

Paper wireframes serve as a foundational tool for mapping out the interaction between users and the platform. These hand-drawn sketches outline the essential elements and layout of key screens, such as exchange products and sell management interface.

By using paper wireframes, we can efficiently brainstorm and visualize the optimal user experience, fostering an iterative and collaborative approach.

Low fidelity wireframes

Creating low-fidelity representations of the interface allows to concentrate on usability and functionality without getting distracted by visual details.

LFW can iterate and refine the design based on user feedback and requirements before investing significant time and resources in high-fidelity design and development.

Wireframing

(15 key drivers screens)

High-fidelity wireframes are very important to continue the design development process.

Those, mark the transition from conceptualization to a tangible representation of the user experience. At this detailed UI components become integral to the design, providing the closest approximation of how users will interact with the app’s layout. This level of fidelity enables designers to fine-tune user interactions, ensuring that the app’s functionality aligns seamlessly with user behaviors. By making design decisions explicit, high-fidelity wireframes facilitate a more comprehensive understanding of the user’s journey through the app, ultimately resulting in a polished and user-centric digital tool for urban crop management.

User flow's, User journey

Understanding User Behavior
Buy a product
(action representation on the user journey)

By mapping out the steps users take to accomplish specific tasks or goals. Insights into user behavior, preferences, and needs.

Add new product
(action representation on the user journey)

Identifying Pain Points and Bottlenecks

Sell products – orders
(action representation on the user journey)

Information architecture

Structucture diagram
Organise complex information, enhance user navigation, support task completion, improve search and discovery, facilitate scalability, and ensure user-centric design. It plays a crucial role in creating an intuitive and efficient user experience, enabling urban growers to access the information they need and accomplish their goals effectively

Dynamic prototype

Visualizing and refining the user experience
Simulate user interactions, gather feedback, support iterative design, communicate with stakeholders, validate design decisions, and collaborate with developers.